Job Functions:

• Responsible for placing domestic sales order into computer system

• Processing orders received by email, EDI and fax into our ERP System

• Obtain freight quotes for customer orders

• Communicate with Shipping / Receiving Department to ensure all paperwork is completed and orders are scheduled to ship on time

• Create customer card in ERP system

• Send and process new customer credit applications and paperwork

• Complete any required trainings

• Answer incoming phone calls and direct as necessary

• Answer any customer complaints and forward as needed

• Generate reports as defined by management

• Office filing and other duties

Job Requirements:

• Customer service experience – 1 year minimum

• Phone etiquette

• Strong communication skills

• Strong organizational skills and attention to detail

• Computer proficiency; Typing, fluent in Microsoft Excel, Word and Outlook

Competencies and Authorities:

• High School or equivalent

Physical Demands:

This is a position where sitting, standing, walking and bending occurs on a daily.

Apply now!